Our Customer Care gents are some of the most important people in the entire company – their dedication, knowledge, and enthusiasm make it possible for RCN to be successful. Two bad phone experiences. Uncover why RCN is the best company for you. Technician never showed up. You can also contact RCN online here: Online chat; Social media Because of RCN’s focus on rolling out fiber networks, it makes sense that their efforts are concentrated in major city areas where they can get the highest amount of customers hooked up to their new networks. Let's start with customer service. We've got nothing to display here RCN Live Support Live Support I called RCN yesterday because I had recently moved and for some dumb reason they close your old account and make you register at your new location.

Therefore, I faxed the original certified letter on February 2, 2009, as per fax confirmation attached. Explore Internet offers. RCN provides reliable high speed internet, TV and phone service plans in Chicago, Illinois.RCN’s affordable home internet services delivered through our proprietary fiber- rich network is perfect for WiFi, streaming, watching TV online, and home networking.As a TV provider, RCN offers the best in TV equipment – powered by TiVo, streaming apps, and On Demand movies. RCN could be the worst internet and cable service in the City of Chicago.

RCN is one of the leading cable, internet and telecom providers in metro areas of cities like New York, Philadelphia, Boston, Chicago and Washington, DC. As a NEW customer today with RCN, the service has been terrible. Rcn Overview.

Phone: (800) 746-4726 . TL;DR: RCN makes the customer pay for the mistakes of its ridiculously incompetent, misinformed customer service reps. Shady Business and Crappy Customer Service. The customer service representative I spoke to was unaware of my complaint and notice of fire hazards.. To said it nicely, their customer service is horrible. Try ‘em out at 1-800-RING-RCN. 2. Customer service rep was funny, efficient and knowledgeable. Technician who was to meet me 1 hour ago is not here. If you’re confident you’ll have RCN service for quite some time, however, it may be worth the initial cost upfront for the long-term savings. Website: www.rcn.com .

There are several reasons why you should not elect to purchase RCN service, they include RCN's high pricing, their terrible customer service and their general non-responsiveness. Contact Rcn Customer Service . Customer Service Appreciation Week 2018. Again, RCN did not respond, thereby prompting me to call the RCN Executive Resolution Team on … They were ranked #1 in Highspeedinternet.com’s customer satisfaction survey in the technical support and customer service category. RCN Customer Service Ranking & Reputation Unfortunately, RCN seems to suffer from the generally poor customer reviews that seem to plague the majority of cable/internet companies. Compare pay for popular roles and read about the team’s work-life balance. RCN currently provides service to Boston, Chicago, DC Metro, Lehigh Valley, New York, and Philadelphia. But many customers are unhappy with their prices, quality and service. He was able to deliver a great package that was $40 a month less than others.