Test my connection: Sign in with your Sky iD and we'll run tests on your connection and setup to find what may be causing your problem, then show you quick steps to help fix your connection or your slow WiFi.

Wait four minutes, then press the sky button on your remote. Pick your Sky Broadband and Phone package and get deals on unlimited Broadband and Sky Pay as you Talk included with our latest Sky Hub @GNicholsPhoto @SkyHelpTeam The quickest and easiest way to fix Sky Broadband problems is by finding an alternative service provider who doesn't rip people off by providing a sub parr service and then says there are no problems despite their customers registering issues on …

Now, check you're connected to your Sky Broadband and try browsing the web. Still having issues? Is your broadband working? If you've ordered Sky Talk but not had your services activated yet, or if you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. This website uses cookies Cookies help us give you a better service e.g. Run a test on your home broadband connection or check our online guides … There are no known issues affecting your Sky Broadband service. Check your services. You'll find the support you need to get back up and running.

Fix problems with your phone Before you start: Check Service Status for any planned outages or known problems where you live. It's simple to create a Sky iD if you don't already have one, or get help with your Sky iD if you've forgotten your details. Forgotten your details?

Signing into your account is the best way to check on your Sky products and services.

If your Sky Hub hasn’t arrived two working days before your broadband is due to be activated, please contact us using the buttons at the bottom of this guide. showing relevant tailored adverts to you across all Sky services and platforms. Not got a Sky iD? Sky box not working Restart your box: Press the standby button on your remote, then turn your box off at the mains.